smartphone financing on digital inclusion and financial empowerment - Young South African using smartphone for mobile payments in a local market

Smartphone Financing: 4 Trends Shaping South Africa’s Digital Inclusion

Smartphone Financing as South Africa’s New Gateway

Smartphone financing is fast becoming one of the most transformative forces in South Africa’s digital economy. What started as a way to make devices more affordable is now unlocking far greater possibilities — from access to mobile banking and e-learning to small business growth and online entrepreneurship.

In our earlier coverage of FoneYam, PayJoy, M-Kopa and Africa Mobile, we explored how new payment models were helping South Africans overcome the high upfront costs of smartphones. But today, smartphone financing is about more than affordability — it’s about inclusion, empowerment, and opportunity. It’s a bridge between being connected and being part of the modern digital economy.

When a consumer can finance a device and pay it off in small, flexible amounts, they aren’t just buying a phone — they’re buying access to everything that phone enables. From digital wallets to gig-work apps, the result is a ripple effect that reaches far beyond the screen.

From Device Ownership to Digital Empowerment

The true power of smartphone financing lies in what follows the purchase. Once a user owns a financed smartphone, they gain an immediate gateway to financial and social mobility. They can open a bank account, apply for jobs, sell products online, learn new skills, or access government services — all from a single device.

This shift is especially visible in communities where traditional credit systems have excluded people for decades. Platforms like M-Kopa have pioneered “pay-as-you-go” smartphone financing across Africa, allowing users to build a credit record through consistent payments. Similarly, PayJoy’s technology allows users to finance phones securely, using device-locking systems as collateral instead of formal credit history.

As South African networks and fintech startups adopt similar models, the impact grows. Each financed phone becomes a small but powerful node in a more connected nation — one where the device isn’t just a luxury, but a launchpad.

Timing the Rise of Smartphone Financing in South Africa

South Africa’s digital transformation goals have created fertile ground for smartphone financing to thrive. The country’s Digital Economy Master Plan places digital access at the heart of economic growth, yet affordability remains a stubborn barrier. For many households, a R10 000 smartphone is simply out of reach — until flexible financing enters the picture.

Telecoms like MTN and Vodacom, working alongside fintech innovators, are using smartphone financing to expand internet adoption among lower-income groups. This approach not only sells devices but creates customers who stay connected, purchase data, and engage in online ecosystems.

According to industry research, over 90% of South Africans now access the internet primarily via mobile. Yet only a fraction own smartphones capable of supporting modern apps, fintech tools, or educational platforms. Bridging this capability gap through smartphone financing has a multiplier effect — it boosts employment readiness, supports local business digitisation, and accelerates the move toward a cashless economy.

The moment could not be better timed. With AI-powered devices, 5G expansion, and mobile-first innovation accelerating across the continent, South Africa’s growth depends on making these technologies reachable to everyone. Smartphone financing is the key to doing exactly that.

A Digital Ladder That Must Stay Stable

Smartphone financing is not without its challenges. The same accessibility that drives inclusion can also lead to over-indebtedness if repayment terms aren’t transparent or fair. In a country where household debt remains high, responsible lending is crucial.

Providers must clearly communicate the total cost of ownership — including interest, data bundles, and upgrade terms. Consumers, on the other hand, need education and awareness around reading contracts, understanding digital credit scores, and using their financed devices productively.

When handled responsibly, smartphone financing becomes the foundation of long-term inclusion. It’s not simply about putting a phone in someone’s hand — it’s about what that device can unlock: education, employment, connectivity, and dignity.

As Evercomm previously highlighted in our coverage of Africa’s mobile-fintech revolution, the conversation is shifting from access to impact. Smartphone financing now sits at the intersection of technology and transformation — an everyday innovation quietly reshaping the future of work, learning, and opportunity across South Africa.

The next frontier is ensuring that the digital ladder built by smartphone financing is one every South African can climb — safely, affordably, and with purpose.